Last Updated: 11/05/21
We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us to be distributed indiscriminately. This policy explains how we collect information about you, what we do with it and what controls you have.
Your personal data will be used to provide the information, products and services offered through our websites to you, as well as for sales dialog, e-mail communication, contracts, invoicing, compliance, identity verification and transaction fulfilment.
We will only collect and process personal data about you where we have legal a basis to do so. The two types of legal basis are "consent" and "legitimate interests"
When we rely on your consent you have the right to withdraw it or decline at any time. Regarding the legitimate interests you have the right to object. In both cases you can contact us sending an email to [email protected].
We collect information from 3 sources:
We collect personal information whenever you interact with our website. For example, when you create an account with us, join one of our programs, download one of our guides, request information or a quote about one of our products, order one of our products, start a chat with us or sign up to our newsletter. We may also collect personal information through our customer care department via phone, chat or email to be able to fulfill your requests and follow up if needed.
We may request and store sensitive documents such as identification documents and trade register extracts to verify your identity. This data is encrypted and we use it only for the purpose of transactions.
Some important features of our website, such as our price calculator or the user log-in functionality, require personal data, such as your location. That’s why we use different technologies to collect and store information when you interact with our website, open one of our emails or click on one of our links. We may collect access information such as; browser type, previous and next website, IP address, internet service provider, your country and city, your language preference, the date and time of your visit and URL data. To do so we may place cookies in your device.
Cookies: A cookie is a small text file we store on your device either the moment you start visiting our website or upon specific events such as user registration. Our websites use different types of cookies, beacons and other tracking and personalization methods (summarized as cookies) which distinguish you from other users. Cookies also provide us with information about how our website is used so we can keep it as up to date, relevant and error-free as possible. Cookies also allow us to store your browsing preferences and settings so, for example, you don’t have to repeat the login process every time you visit our web. In that way we can give you a more user friendly experience.
You are always in control to use your browser settings to block all cookies. However, you may not be able to access all or parts of our site by doing so. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.
The data these third parties collect will be subject to their own privacy policies. You can always opt-out of the collection and use of information for ad targeting in either one of these sites: www.aboutads.info/choices and www.youronlinechoices.eu. Opting out of any of these networks only means they will no longer deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or generic ads from us on our site or other websites.
Cookies Policy: As described above, we use first party cookies to enable functionality of our own Websites as well as third party cookies provided by our service providers. You can find more information about the cookies used on our sites in the websites of our most important providers: Google Analytics, Google Adwords and Single Sign-On, Facebook, Hubspot, Hotjar and Trusted Shops.
Classifieds Sites: We use different third party websites, such as classifieds pages or online marketplaces, to advertise our products. Whenever you make a request for information in any of these sites, we receive your data via email containing details such as your email address, phone number, name and company name.
External Data and Credit Information Providers: In cases where we have good cause such as financial exposure for advance services provided we may request information about you from third parties such as credit reference agencies, like for example, Bisnode D&B Schweiz AG, Grossmattstrasse 9, 8902 Urdorf, Switzerland. We will add this information to the information we currently hold about you to enable us to detect or prevent money laundering, export restrictions and fraud and/or to make decisions about your financial position in case of a possible business transaction.
You have the right to request information from us whether or not we have made such information requests and have created a financial file. You may also obtain a copy of your financial file by providing us a written request and proof of your identity to our postal address below.
The information we collect and store is primarily used to allow us to provide our services to you in the best way possible. We may use your information for the following purposes:
We retain your personal data while your account is in existence or as needed to fulfill the above business purposes. If you close your account by notifying us by email, we will delete your personal data after one year. We may however retain some of your data after your account is closed, as necessary, to comply with our legal obligations, meet regulatory requirements, maintain security, prevent fraud or fulfill your request to “unsubscribe” from further messages from us.
Our network advertising partners (including Google and Facebook) collect information about your web activities on this and other websites through cookies, web beacons and other storage technologies (summarized as cookies) to provide you targeted advertising on different sites across the internet, based on your interests.
In order to know your level of engagement with our website we have automatic scoring rules that give points to certain actions performed in our site. For example, we give high scores to people that have ordered one of our products. This data helps us to understand your interaction with our site and to deliver, develop and promote only the products and services that are relevant to you.
We also have automatic programs which send emails that are triggered by your behavior on our site and on different criterias, such as the time passed since you last visited our site or requested a quote. These programs help us to deliver relevant marketing content to you on the right moment so you can get the most out of our products and services.
You can opt out of receiving any personal marketing communications from us by changing your communication preferences or using the opt-out link included in the footer of any such marketing e-mails, or by e-mailing us at [email protected].
We will not sell your contact information or e-mail address without your permission, and we will protect your data with every reasonable effort, for example with data encryption technology, secure data storage and adequate operational procedures.
We may disclose your personal data:
We may also disclose aggregate statistics about visitors to our websites when we describe our services to prospective customers or partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We perform an automated credit check by Sprinque B.V. to evaluate your eligibility for the Buy Now Pay later option in accordance with the Sprinque privacy statement, which can be found here: https://www.sprinque.com/privacy-policy. As provided in your agreement with Equippo, Sprinque assigns its receivable for payment of the associated invoice amount and if applicable fee (together with ancillary rights) to Sprinque Finance B.V. In doing this, Sprinque also shares your personal data with Sprinque Finance B.V. The privacy statement of Sprinque Finance B.V. can be found here: https://www.sprinque.com/end-customer-privacy-statement. By choosing the Buy Now Pay Later option, you guarantee that all relevant data subjects (such as the ultimate beneficial owners and representatives of the applicant) will be informed of the credit check, the Sprinque privacy statement and the Sprinque Finance B.V. privacy statement.
In certain circumstances it may be necessary for us to transfer your personal data to our service providers outside of Switzerland or the European Economic Area, including to countries which do not provide equivalent adequate protection for personal data. Where this is the case, we will take reasonable steps to ensure that your personal data is adequately protected.
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.
In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. The documents submitted by you are stored in a safely encrypted location. You can request the deletion of these documents at any point as per clause 7.
We will use technical and organizational measures to safeguard your personal data, for example using personal password and username, secure servers and SSL encryption.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Our Websites shall only be used by professional users and individuals acting in a professional capacity which have reached the age of eighteen (18) and our Websites and Marketplaces are not intended for use of consumers. Our site may not be used by children of any age. We do not target or knowingly collect personal data from children of any age. We encourage parents and guardians to take an active role in their children’s online activity.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you and request corrections if applicable, both by providing us a written request and proof of your identity to our postal address below. You are welcome to contact us with any questions or concerns about your data by e-mail or telephone. We will respond to your request within 30 business days. The Chief Executive Officer is the responsible person for privacy-related topics.
You have the right to cancel any authorisations, permissions or consent you have provided us by notifying us. You have the right to request a free of charge disclosure of the data we have about you in a structured or machine-readable format, and to request from us not to transfer your data to the external parties we work with. You may request that we block your data, or that we delete any data we have about you (right to be forgotten). In this case we may no longer be able to provide you access to our websites or services, and will cancel our relationship with you as applicable and under consideration of the circumstances in a case-by-case analysis of your requests and the situation.
Subject to the General Data Protection Regulation (GDPR), if you are a resident or citizen of the EU, you have the right to object to Equippo’s use of your personal information. You may also consult with the supervisory authority to help enforce your rights or file a complaint. Our supervisory authority is the office of the Data Protection and Information Commissioner (FDPIC), Canton Zug.
Data Protection Officer, Canton of Zug
Government Building / Postplatz
6301 Zug Switzerland 9
Tel. +41 41 728 31 87
We welcome your feedback and questions. If you wish to contact us, please send an email to [email protected] directed Michael Rohmeder or you can write to us at Equippo AG, Grafenauweg 8, 6300 Zug, Switzerland or call us on +41 41 544 04 00.